Contact us

To find out more about the Harbour Trust's network of heritage destinations on Sydney Harbour, including Cockatoo Island, and plan a trip, see our Places to visit webpage.

For information specifically about our visitor experience at Cockatoo Island, check out See and do (overview), What's on directory and Tours (overview).

Couldn't find the information you were after on our Visit Cockatoo Island page? See our Frequently asked questions page.

In the event of an emergency, dial 000 or 112 if mobile reception is poor.

Cockatoo Island is patrolled by rangers and/or security personnel. To notify a ranger or security of an emergency – or to report lost or stolen property – refer to the following contact details:

• Rangers (7am to 4pm) 0434 652 153
• Security (4pm to 7am): 0433 632 791

For enquiries about accommodation on Cockatoo Island, please phone (02) 9700 4111, email stay@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.

See also: Accommodation (overview) and Camping (overview)

[Note: Our accommodation team is on duty from 8.30am to 4.30pm, Monday to Friday.]

For enquiries about our tours on Cockatoo Island, please email tours@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.

See also: Tours (overview).

Carmen on Cockatoo Island, 25 Nov – 18 Dec

The Harbour Trust works closely with Opera Australia to ensure that any potential impact to the surrounding community is carefully managed and minimised.

If you have any questions, please contact Opera Australia at customerservice@opera.org.au. For urgent matters during the performance, phone Opera Australia’s Noise Management hotline on 0426 228 075.

To enquire about venue hire opportunities with the Harbour Trust, please complete our venue enquiries webform. See also: Event venues (overview).

To apply for a filming and/or photography permit, please refer to our filming and photography webpage.

For any other enquires please email licensing@harbourtrust.gov.au

For all general enquiries, please complete our feedback form at the bottom of the page, phone (02) 8969 2100 or email info@harbourtrust.gov.au.

[Note: Our core business hours are 9am to 5pm, Monday to Friday. See our Visit Cockatoo Island webpage for visitor centre operating hours.]

To enquire about leasing opportunities with the Harbour Trust, please complete our lease enquiries webform. See also: Leasing opportunities and Tenant directory.

For all media enquiries, please contact:

Kathryn Roberts

T: 02 8969 2174

E: kathryn.roberts@harbourtrust.gov.au 

For more information, head to our Media Centre. 

The Harbour Trust publishes a service charter that sets out our standard of service. Public feedback assists us to not only improve our services but also protect, maintain and enhance the amenity of our lands. To provide feedback, including suggestions, comments and compliments, complete the form on this page.

Complaints

The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.

For further information, refer to our Formal Complaints Process.