Contact us

For all general enquiries, phone (02) 8969 2100 or email info@harbourtrust.gov.au.

[Note: Our core business hours are 9am to 5pm, Monday to Friday. See our Visit Cockatoo Island webpage for visitor centre operating hours.]

Head Office

Building 28, Best Avenue 
Mosman, NSW 2088
Australia

Postal Address

PO Box 607
Mosman, NSW 2088
Australia

In the event of an emergency, dial 000 or 112 if mobile reception is poor.

Cockatoo Island, Headland Park, North Head Sanctuary and Sub Base Platypus are patrolled by rangers and/or security personnel.

To notify a ranger or security of an emergency at one of our sites – or to report lost or stolen property – refer to the following contact details:

Cockatoo Island

• Rangers (8am to 4pm) 0434 652 153
• Security (4pm to 8am): 0433 632 791

Headland Park

• Rangers (8am to 4pm): 0432 750 714
• Security (4pm to 8am): 0433 631 572

North Head Sanctuary

• Rangers (8am to 4pm): 0434 652 152
• Security (4pm to 8am): 0433 631 689

Sub Base Platypus

• Rangers (7am to 3pm): 0437 049 296

All other sites

• Rangers (8am to 4pm): 0432 750 714
• Security (4pm to 8am): 0433 631 572

To enquire about leasing opportunities with the Harbour Trust, please complete our lease enquiries webform. See also: Leasing opportunities and Tenant directory

For enquiries about accommodation on Cockatoo Island, please phone (02) 9700 4111, email stay@cockatooisland.gov.au or visit the Cockatoo Island Visitor Centre.

See also: Accommodation (overview) and Camping (overview)

[Note: Our accommodation team is on duty from 8.30am to 4.30pm, Monday to Friday.]

For all media enquiries, please contact:

Rebecca Hill
T: (02) 8969 2113
E: rebecca.hill@harbourtrust.gov.au

For more information, head to our Media Centre. 

Feedback

The Harbour Trust publishes a service charter that sets out our standard of service. Public feedback assists us to not only improve our services but also protect, maintain and enhance the amenity of our lands. To provide feedback, including suggestions, comments and compliments, complete the form on this page.

Complaints

The Harbour Trust is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible.

For further information, refer to our Formal Complaints Process.

To find out more about the Harbour Trust's network of heritage destinations on Sydney Harbour, including Cockatoo Island, and plan a trip, see our Places to visit webpage.

For information specifically about our visitor experience at Cockatoo Island, check out See and do (overview), What's on directory and Tours (overview).